Our modules
In addition to the core modules ‘Vacancy’, ‘Neglect’, and ‘Unfit/Uninhabitable’, we provide several additional modules that are optionally available.
INVENTORY OF COMMERCIAL PROPERTIES AND BUSINESS PREMISES
Neglect-X provides the option to maintain an integrated inventory of business premises alongside the inventory of residential properties and buildings. These can be governed by entirely different municipal regulations (taxation, reports, etc.) compared to residential properties.
INVENTORY OF SECOND HOMES
This module allows users to register all investigations, declarations, and inventory recordings for second homes. As a result, a list of all inventoried properties and associated parties can be generated via declaration/investigation during a Financial Service Export.
CERTIFICATE OF CONFORMITY – (rental) properties
This module provides a specialized feature, integrated with VLOK, for drafting and following up on certificates of conformity for rental properties.
All properties suspected of being rented out are provided via the suspicion lists. Subsequently, applications can be submitted through the citizen portal module (see below), and certificates can be issued via the citizen’s preferred method (e-portal, paper, etc.).
INTEGRATION WITH MAGDA (data sources and recipients)
Once an address is entered, the GAR code (Building and Address Register) is automatically retrieved. This allows us to locate the plot on which the property is situated in the Land Registry. Through the Cadastral Ledger, we identify the holders of the in rem rights for this property. These are then retrieved via the National Register and CBE. This information is automatically kept up to date within Neglect-X.
In this way, the data of taxpayers and other stakeholders always remains current.
Information regarding housing quality flows back to VLOK.
INTEGRATION WITH GIS (including VIP – Real Estate Information Platform)
Files can be visualized within the client’s GIS application. Active links are available with Geo-IT, ArcGIS (Cevi), Q-GIS, etc.
It is also possible to start a file from the GIS – information then flows from the GIS platform to Neglect-X, where the file will be created and linked to the selected objects from the GIS layers.
MAGDA DOCUMENT SERVICE
This module enables the transmission of generated letters via the national register number/company number to the MAGDA Document Service. They then ensure correct delivery:
- Either via (registered or standard) mail through BPost. This service also handles printing, enveloping, and shipping.
- Or via the e-portal/My Citizen Profile of the holder of the in rem right.
DIGITAL SIGNATURES
Documents can be digitally signed via an editorial flow. This can be done either through the eSignFlow platform (Vandenbroele) or via Digital Signing (the Flemish Government’s platform).
Other platforms can be added at very short notice if desired.
SUSPICION LIST (with route planner)
This module allows users to import and follow up on suspicion lists, and even head out into the field with an optimized route. The route can be followed on a tablet or smartphone, reducing inspection preparation to just minutes of work.
The suspicion list is provided for:
- Vacancy
- Neglect
- Unfit/Uninhabitable
- Rental properties
CITIZEN PORTAL ON MUNICIPAL WEBSITE
Since 2025, we have provided the option for citizens to directly access files in which they are identified as a stakeholder (both as a natural person and as a legal entity). This is possible via integration on the municipal website or through a portal provided by Neglect-X (in the local government’s corporate identity).
After logging in via ItsMe/C-ZAM, citizens can perform actions such as:
- Accessing their own files (progress)
- Submitting applications (requests for removal, exemptions, complaints, appeals, disputes, etc.)
- Accessing current or requested exemptions
- …
HOUSING DESK
Neglect-X also includes housing and energy desk functionality. This allows for the management of appointments with citizens, from scheduling to consultation. Various topics are available for inclusion in the discussion. Reporting to higher authorities is precisely why this module was developed, so it is perfectly equipped for that purpose.
