Frequently Asked Questions (FAQ)
Can Neglect-X be linked with GIS systems?
Yes. We integrate with various providers. On the Neglect-X side, we provide a two-way link: files can be displayed in the GIS from Neglect-X, and files can be initiated or displayed in Neglect-X from the GIS.
Can Neglect-X be linked with the CBE (Crossroads Bank for Enterprises)?
Neglect-X provides a link with the CBE via MAGDA.
Can Neglect-X be linked with the National Register?
Neglect-X provides a link with the National Register via MAGDA.
Can an export or link be provided for our accounting system?
This is provided as standard. A number of systems are supported by default (Unibel, CS-Collect, etc.); for other systems, our ‘standard Financial Service export’ can be used.
Is it possible to import an existing database?
This is possible provided that the database is well-structured.
We can certainly import existing HOLV files. Other formats have also been successfully loaded, allowing past work to be easily migrated when starting with Neglect-X as the new, improved system.
Can inter-municipal partnerships also use the program?
This is possible, and several inter-municipal partnerships already use Neglect-X. The Housing and Energy Desk function is also used by the majority of them.
Monitoring per participating municipality remains possible, allowing each municipality to maintain its own corporate identity (e.g., in correspondence).
Can the layout of the letters be easily adjusted?
The layout can be easily adjusted. Users can do this themselves, including the corporate identity, by modifying simple Word documents within the integrated SharePoint environment.
What is the timeframe required to have the program operational?
The lead time is 1 to 3 months. It can be arranged for data input to start earlier if necessary.
Is it possible to inventory commercial properties?
This is possible.
Can you also provide hosting?
Neglect-X Web is offered exclusively via the cloud (Microsoft Azure) as a SaaS solution, in combination with an M365 (SharePoint, Exchange, etc.) environment for document management. This allows us to automatically provide all clients with the latest version via monthly updates and offer support without needing to involve the client’s IT department.
How many municipalities use Neglect-X?
As of 2025-04-01, the count stood at 131 municipalities. And more are still joining.